Thank you for entrusting your health and well-being to the DISC Spine Institute. We are open and seeing patients in our offices. We thought very carefully about this decision because our goal is always to focus on our patients’ good health.
Scheduling An In-Person Doctor Visit
Whether you are experiencing chronic back pain, chronic neck pain, or discomfort related to a brand-new injury or condition, need continuing care, or are looking for a second opinion, you can now come in to be seen by our minimally invasive specialists and board-certified, fellowship-trained spine surgeons.
As we resume on-site care, we want to let you know about some important changes we have made following Governor Abbott’s executive order GA-18. The following are the minimum recommended health protocols for all businesses choosing to operate in Texas. We may adopt additional protocols or make modifications consistent with our specific needs and circumstances to help us protect the health and safety of all employees and patients.
The virus that causes COVID-19 can be spread to others by infected persons who have few or no symptoms. Even if an infected person is only mildly ill, the people they spread it to may become seriously ill or even die, especially if that person is 65 or older with pre-existing health conditions that place them at higher risk. Because of the hidden nature of this threat, everyone should rigorously follow these practices, all of which facilitate a safe and measured reopening of Texas. The virus that causes COVID-19 is still circulating in our communities. We should continue to observe practices that protect everyone, including those who are most vulnerable.
Before Your Doctor Visit, Be Aware of the Following:
We will be checking all staff members’, providers’, and patients’ temperatures to ensure no one has a fever.
You’ll be screened on the phone and once you get inside. You will be asked about any contact with anyone who has had COVID-19 in the past 14 days, or if you have any of the following symptoms:
- Shortness of breath
- Difficulty breathing
- Sore throat
- Muscle pain
- Loss of taste or smell
If you have had any of the above symptoms in the past two weeks, you may not enter the office; You must wait until at least two weeks have passed from the date of your last symptom.
If you have had contact with someone positive for COVID-19, you are not allowed to come into the office until you have had a negative COVID-19 test (PCR or antigen test) result that was performed at least one week after your last contact with that individual or it has been at least four weeks since you came in close contact with them and you have been symptom-free since then.
Our Doctor Visit Precautions to Keep Everyone Safe
- No one other than yourself will be allowed in the office during your appointment.
- All staff, providers, and patients must wear a mask covering when in the office. You are only allowed to take it off when you must be evaluated and treated.
- The staff will maintain six feet or more of separation except when necessary to properly evaluate and/or treat you.
- All door handles, light switches, phones, keyboards, tabletops, desks, chairs, treatment chairs, instruments, medical equipment, and restrooms will be disinfected with the appropriate antiseptic cleaners before and after each patient.
- Everyone will be required to wash their hands upon entering the building at the sink in the lobby.
- We are limiting the number of people in the office to abide by social distancing guidelines.
- Everyone will maintain at least six feet of separation from other individuals unless necessary to be properly evaluated and/or treated.
You Can Still Schedule A Virtual Doctor Visit
We are also continuing to practice telemedicine. If you feel more comfortable with a phone consultation to address your back and neck pain, please don’t hesitate to reach out. We know pain doesn’t take a break for world events! To schedule a virtual doctor visit, call our office.
Thank you for your cooperation and we look forward to helping you get back to a pain-free life.
For more information, visit the DISC Spine Institute, the spine specialists in minimally invasive procedures, the most effective medical procedures to treat and eliminate chronic back pain today. Minimally invasive surgeries mean treating chronic back pain is easier than ever, with outpatient treatments, small incisions, and a quicker recovery time instead of a long hospital stay. DISC Spine Institute, the spine specialists near you, in Dallas, Plano, Arlington, Southlake, Ft. Worth, and Decatur.